Linden Hillenbrand is the Senior Vice President of Customer Success. Under his leadership, the Customer Success organization is responsible for maximizing our customer’s experience using Procore. Procore’s Customer Success organization encompasses the Global Customer Success, Professional Services, & Support organizations. Linden describes himself as an ‘extreme optimist’ who finds his passion focusing service organizations on delivering outcomes for customers. He has deep experience in building & scaling global organizations as well as designing & scaling the customer journey. Linden’s experience has come from designing, building, & scaling the Customer Success & Global Support organizations at Cloudera & prior to Cloudera completed GE’s Information Management Leadership Program (IMLP). Linden is a graduate of Fairfield University where he earned his Bachelor’s degree in Computer Science & Mathematics.